Virtual Care with GoToDoctor
Members with virtual care coverage can access virtual care services through our provider GoToDoctor.
Virtual care provides the convenience of medical support at home or on the go. Access online care and treatment at gotodoctor.ca/mbbluecross.
This service is available to you and all eligible members covered under your plan.
The Gotodoctor.ca team can address a wide range of health and wellness concerns that you would typically make an in-person medical appointment for, including:
- acid reflux
- allergies
- arthritis
- carpal tunnel syndrome
- COVID-19
- cough and breathing
- counselling
- diabetes
- diarrhea
- earache
- eczema and hives
- eye infections
- family planning
- general assessment and monitoring
- gout
- headache
- heart health
- high blood pressure
- high cholesterol
- lab requisitions
- pediatrician consultation
- prescriptions and renewals
- sexual health and diseases
- skin infections and conditions
- sore throat
- specialist referrals
- stomachache
- thyroid conditions
- urinary tract infections
- yeast infection
Plus, Gotodoctor provides a unique benefit that goes beyond most virtual care services. Gotodoctor’s network of virtual pharmacy clinics and in-person clinics provides an enhanced level of care. With over 250 locations currently available in Manitoba and other provinces, access on-site diagnostic testing and comprehensive assessments beyond virtual care. Additional locations are being opened over the coming months so you can conveniently access its patient-centric primary care service across Canada.
Register today!
Visit gotodoctor.ca/mbbluecross to register or book an appointment.
To save time, register now so you can skip this step when booking future appointments. Click “Register now” and fill out the form. You can also request an appointment immediately.
Used the service before? Click “Book now” and proceed to submit your request based on the desired service.
Exclusive savings!
Save 50% on Health System Navigator from Gotodoctor
As part of your benefits plan, you can also access the Health System Navigator service from Gotodoctor for half price.
With this beneficial resource, you get a personal healthcare assistant who can:
- get you faster appointments for a specialist, doctor or imaging tests.
- find family physicians accepting new patients.
- identify public healthcare options and resources available.
- provide recommendations on additional resources available under employee benefits and other sources.
Manitoba Blue Cross member rate: $125 per use
Retail cost: $250 per use
Access today at gotodoctor.ca/mbbluecross
How to request a Health System Navigator service:
- Click the “Book now” button.
- Enter your Manitoba Blue Cross certificate number.
- Choose “Health System Navigator.”
- Fill out the form with your details.
As part of your virtual/in-person physician care benefits, you are also eligible to save 20% off regular-priced Rexall exclusive brand products every day.
Learn more at gotodoctor.ca/mbbluecross.
Common questions
Your certificate number is located on the front of your ID card. If you have an older card, this may show as contract number.
We are located at 599 Empress Street, Winnipeg MB. Our office hours are Monday through Friday 9 a.m. - 4 p.m. For additional contact information please visit our Contact us page.
Yes. We have a selection of personal plans available to meet your needs.
If you are transitioning from another plan with comparable coverage, avoid the three-month dental waiting period by applying within 60 days of loss of coverage. Coverage will be continuous as long as you pay premiums for the first month of coverage loss.
If you have benefits through an employer or group: Contact your plan administrator to determine cancellation eligibility based on the rules of your plan.
If you purchased benefits through Manitoba Blue Cross or an agent: You may request cancellation at any time; however, re-enrollment would have to be authorized by Manitoba Blue Cross (unless you have cancelled as a result of obtaining comparable coverage through an employer, group or spouse).
To cancel your coverage, notify Manitoba Blue Cross in writing (by email or letter). Upon receipt of notification, your coverage will be cancelled on the last day of the following month.
How are we doing?
We value your opinion. Help us become better by giving first-hand feedback.
This information provides a convenient summary of your benefits. The specific benefits available and the terms and conditions under which they are provided, are governed by the Group Agreement between your employer and Manitoba Blue Cross. If there is any difference between the information viewed here and the information in the Group Agreement, the terms of the Group Agreement shall prevail. For complete details of your coverage, please refer to your benefit booklet or contact us.