View or request ID card

Common questions

Can I get an ID card for my spouse?

Your Manitoba Blue Cross ID card is issued in the name of the member (cardholder) only. When you first became a member, you received two ID cards in the mail and your spouse or dependents can use the extra card as needed. You can also view, print or request additional copies of your ID card in your mybluecross online account (select View or request an ID card under the user account menu). You and your spouse can also show providers your electronic card available on that page or in the Manitoba Blue Cross mobile app. (Download the mobile app from the App Store or Google Play.)

I think I have EAP coverage, but it’s not listed on my card. How can I confirm?

Some members under a group plan may have a secondary card from Manitoba Blue Cross that is specific to Employee Assistance Program (EAP) coverage.

If you believe you have EAP coverage, but do not see it on your card or listed in your mybluecross account, please contact us at 204.786.8880 or 1.800.590.5553 (toll free) to confirm coverage.

The information on my ID card is incorrect. How do I get this updated?

If you have benefits through an employer or group, it is recommended that you contact your plan administrator to update your information.

If you have purchased individual or family benefits through Manitoba Blue Cross or an agent, changes to account information must be requested in writing by the member. Please submit your written request and appropriate supporting documents to Manitoba Blue Cross.

Please note: ID cards are for identification purposes only and do not guarantee eligibility or payment of your claim.

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